“Dealing With Difficult People: HBR Emotional Intelligence Series” Review
Book Review
“Dealing With Difficult People: HBR Emotional Intelligence Series”
By Harvard Business Review
Most jobs involve working with people, whether they are bosses, colleagues, direct reports, customers, clients, or students. And any time you work with other people, you can be guaranteed there’s going to be conflict, stress, and uncomfortable interactions.
If a big part of your stress comes from dealing with difficult people at work, this easy read from the Harvard Business Review series is a perfect pick.
Any of these situations sound familiar?
My boss doesn’t like me.
My coworker takes responsibility for my work.
My colleague says mean things to me.
My leader throws my team under the bus.
My employee is constantly stressed.
My direct report is not performing well.
My supervisor is passive-aggressive.
This small book has short chapters written by top experts in the field of leadership and emotional intelligence that are packed with stories and practical advice on how to handle a variety of difficult work situations. The authors provide insights into why conflicts develop and offer guidance on what you can do about it. Readers will get ideas for what to say (and not say) in stressful conversations, and what to do (and not do) when dealing with difficult people in the workplace.
Get the book here
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